Last updated: November 11, 2025
By accessing and using Milian Services (\"we,\" \"our,\" or \"us\"), you accept and agree to be bound by the terms and provision of this agreement.
These Terms of Service govern your use of our DevOps and infrastructure services, including but not limited to server deployment, configuration, monitoring, and technical support.
Milian Services provides professional DevOps and infrastructure management services including:
Service Packages: We offer component-based pricing with three main categories - Virtualization Setup (base €20), VPS Setup (base €10), and Complex Stack Solutions (base €35), plus individual components ranging from €5 to €150 each.
Payment Methods: We accept bank transfers, PayPal, and cryptocurrency payments.
Payment Schedule: Payment is due before project commencement unless otherwise agreed in writing.
Refunds: Refunds may be considered on a case-by-case basis within 7 days of service initiation, subject to work already completed.
Response Times: We aim to respond to all inquiries within 24 hours during business days.
Support Period: Support periods vary by service tier (2 weeks to 3 months) and begin after project completion.
Availability: We strive for maximum uptime but cannot guarantee 100% availability due to factors beyond our control.
Access: Clients must provide necessary access credentials and permissions for service delivery.
Information: Clients must provide accurate and complete information about their requirements and infrastructure.
Backup: Clients are responsible for maintaining their own data backups before service commencement.
Compliance: Clients must ensure their use of our services complies with applicable laws and regulations.
Service Limitation: Our liability is limited to the amount paid for the specific service in question.
Indirect Damages: We are not liable for indirect, incidental, or consequential damages including but not limited to loss of profits, data, or business opportunities.
Force Majeure: We are not responsible for delays or failures due to circumstances beyond our reasonable control.
Client Data: All client data and configurations remain the property of the client.
Our Tools: Any proprietary scripts, tools, or methodologies developed by us remain our intellectual property.
Open Source: We may use open-source technologies, which are subject to their respective licenses.
By Client: Clients may terminate services with 7 days written notice.
By Us: We may terminate services immediately for breach of terms, non-payment, or illegal activities.
Effect: Upon termination, access to our services and support will cease, though completed work remains with the client.
These terms are governed by Romanian law. Any disputes will be resolved through Romanian courts or through binding arbitration as mutually agreed.
Company: BANATSYNC SRL
CUI: 50918707
Address: Strada Armoniei NR 23A Ap B1, Timisoara jud Timis, Romania
Phone: +40756713077
Service Email: hi@milianservices.ro